I’ve been working with a client’s employee on some documentation, but the employee has very little technical writing experience. He created a document in Word and manually changed fonts, added spaces, etc. Basically, newbie stuff that’s easy enough to fix. He told me that he’d created hundreds of documents in his career, but no one ever told him to use a template or how to create the documents. So, he made it up as he went along. That’s fine, how […]
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